166bet Privacy Policy
At 166bet, protecting the personal data of our players is a fundamental responsibility. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and processed, and the rights you hold over your own data as a player on the 166bet platform.
Our Privacy Commitments
All data transmitted between your browser and 166bet servers is protected by SSL/TLS encryption. Your account credentials, payment details, and personal information are never sent in plain text.
166bet does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the 166bet platform and to fulfil our legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. 166bet responds to all valid data requests within 30 calendar days of receipt.
166bet collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data beyond these defined purposes.
Any data collected by 166bet is used only for the specific purpose for which it was collected. We do not repurpose your data for unrelated activities without your explicit prior consent.
166bet is built for players in Bangladesh. Our data practices reflect the expectations of the Bangladeshi player community and align with internationally recognised data protection principles.
166bet is an online betting and live casino platform accessible at https://166bet.bio, operated for the Bangladesh market. When we refer to "166bet", "we", "us", or "our" throughout this Privacy Policy, we are referring to the operator of the 166bet platform.
For all data-related inquiries, including requests to access, correct, or delete your personal data, please contact our support team at: [email protected]. This email address is the designated point of contact for all privacy matters and data subject requests.
By registering an account on 166bet, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein.
166bet collects personal data in two categories: data you provide directly, and data we collect automatically as a result of your use of the platform.
2.1 Data You Provide Directly
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Account registration and KYC verification |
| Contact Data | Email address, mobile phone number, city/district (e.g., Dhaka, Chittagong) | Account communication and support |
| Financial Data | bKash number, Nagad number, Rocket number, bank account details, transaction references | Deposit and withdrawal processing |
| Verification Documents | Scanned NID card, passport photo page, utility bill, bank statement | Identity and address verification (KYC) |
| Account Credentials | Username, hashed password | Secure platform access |
| Support Communications | Messages sent to 166bet support, complaint details, screenshots | Customer service and dispute resolution |
2.2 Data Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Device Data | Device type, operating system, browser type and version, screen resolution | Platform optimisation and fraud detection |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Platform improvement and responsible gaming monitoring |
| Network Data | IP address, ISP name, approximate geographic location | Security, fraud prevention, and jurisdictional compliance |
| Cookie Data | Session tokens, preference cookies, analytics cookies | Platform functionality and performance analytics |
| Transaction Logs | Deposit timestamps, withdrawal requests, bet history, win/loss records | Account management, dispute resolution, and regulatory compliance |
166bet collects your personal data through the following channels:
- Registration Form: When you create a 166bet account, you voluntarily provide identity and contact information required to set up your profile.
- KYC Submission: When you submit identity verification documents in response to a KYC request, those documents and the data they contain are processed and stored securely.
- Deposit and Withdrawal Transactions: Financial data is collected each time you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer.
- Platform Interaction: Data about your browsing behaviour, game sessions, and betting activity is collected automatically as you use the 166bet platform.
- Support Interactions: When you contact 166bet support by email, the content of your messages and any attachments you send are stored as part of your support record.
- Cookies and Similar Technologies: 166bet uses cookies, web beacons, and similar technologies to collect usage and session data. See Section 7 for full details.
- Third-Party Verification Providers: In some cases, identity data may be verified against third-party KYC databases. These providers supply confirmation of verification outcomes to 166bet but do not receive your full account profile.
166bet processes your personal data for the following clearly defined purposes:
- Account Creation and Management: To register your account, maintain your account profile, and provide you with access to all 166bet platform features.
- Identity Verification (KYC): To confirm your identity and age, ensuring that only eligible players aged 18 and above access the platform, and to comply with anti-money laundering obligations.
- Payment Processing: To process deposits made via bKash, Nagad, Rocket, Upay, and bank transfer, and to fulfil withdrawal requests to your registered payment method.
- Platform Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent transactions, bot activity, and abuse of the platform or its promotional systems.
- Customer Support: To respond to your inquiries, resolve disputes, and maintain a complete record of communications for quality assurance purposes.
- Responsible Gaming Monitoring: To monitor your usage patterns for signs of problem gambling behaviour and to apply responsible gaming tools where appropriate.
- Platform Improvement: To analyse aggregate usage data and improve the performance, layout, and game selection of the 166bet platform over time.
- Legal and Regulatory Compliance: To comply with applicable legal obligations, including record-keeping requirements and responses to lawful requests from authorities.
- Service Communications: To send you transactional notifications such as deposit confirmations, withdrawal updates, and account security alerts. 166bet does not send unsolicited marketing emails without your prior consent.
166bet processes your personal data on the following legal grounds:
- Contractual Necessity: Processing is necessary to fulfil the contract between 166bet and the player — specifically, to operate your account, process your transactions, and deliver the services you have requested.
- Legal Obligation: Processing is required to comply with legal obligations, including anti-money laundering regulations, age verification requirements, and record-keeping obligations.
- Legitimate Interests: Processing is carried out in the legitimate interests of 166bet, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where these interests are not overridden by your data protection rights.
- Consent: Where 166bet processes data for a purpose that is not covered by the above grounds — for example, optional marketing communications — we will first obtain your explicit, freely given consent. You may withdraw consent at any time by contacting [email protected].
6.1 We Do Not Sell Your Data. 166bet does not sell, rent, or commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is an asset that belongs to you, not a product for 166bet to monetise.
6.2 Authorised Data Processors. 166bet shares your personal data with a limited set of third-party service providers who process data on our behalf and under our instructions. These include:
- Payment Processors: Mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking partners receive transaction data necessary to process your deposits and withdrawals.
- KYC Verification Providers: Identity verification specialists may receive your submitted identity documents to confirm your identity and age on behalf of 166bet.
- Game Providers: Casino and sports data providers such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming may receive a pseudonymous player identifier to enable game session management. They do not receive your full personal profile.
- Analytics Providers: Aggregated, anonymised usage data may be shared with analytics platforms to support platform improvement. No personally identifiable data is shared for this purpose.
- Hosting and Infrastructure Providers: Your data is stored on secure servers managed by our infrastructure providers. These providers are contractually prohibited from accessing or using your data for any purpose other than hosting.
6.3 Legal Disclosures. 166bet may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid court order, or a lawful regulatory request. In such cases, 166bet will disclose only the minimum data required to satisfy the legal request and will notify you where legally permitted to do so.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of the 166bet platform or its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and your rights in relation to your data will not be diminished.
7.1 What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit a website. 166bet uses cookies and similar technologies (such as local storage and web beacons) to ensure the platform functions correctly, to remember your preferences, and to gather usage analytics.
7.2 Types of Cookies Used by 166bet:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential Cookies | Required for platform functionality — session management, login state, security tokens. Cannot be disabled without breaking the platform. | Session duration |
| Preference Cookies | Remember your platform settings, such as preferred language and display options. | Up to 12 months |
| Analytics Cookies | Collect anonymised data about how players use the platform — pages visited, time spent, errors encountered. Used to improve platform performance. | Up to 24 months |
| Security Cookies | Help detect suspicious activity, prevent bot access, and protect against cross-site request forgery (CSRF) attacks. | Session duration |
7.3 Managing Cookies. You may control cookie settings through your browser's privacy settings. Please note that disabling essential cookies will prevent you from logging in or using core platform features. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to improve it based on usage data.
166bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years after closure | Anti-money laundering compliance and dispute resolution |
| Financial Transaction Records | 7 years from the date of each transaction | Financial record-keeping and regulatory compliance |
| KYC Verification Documents | 5 years from account closure | Regulatory obligation and audit trail |
| Support Communications | 3 years from the date of the interaction | Quality assurance and dispute evidence |
| Usage and Analytics Data | 24 months on a rolling basis | Platform improvement and responsible gaming monitoring |
| Cookie and Session Data | As defined in Section 7 per cookie type | Platform functionality and security |
When data is no longer required and no legal obligation to retain it exists, 166bet securely deletes or anonymises it so that it can no longer be linked to any individual player.
9.1 Technical Measures. 166bet implements a range of technical security measures to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication for administrative access, and regular security audits of platform infrastructure.
9.2 Access Controls. Access to player personal data within 166bet is restricted on a strict need-to-know basis. Only authorised personnel who require access to perform their job functions are granted access to personal data, and all such access is logged and monitored.
9.3 Password Security. Player passwords are stored as salted cryptographic hashes. 166bet staff cannot view your password in plain text. If you forget your password, a reset link will be sent to your registered email address — we will never send you your original password.
9.4 Limitations. While 166bet takes all reasonable precautions to secure your personal data, no method of transmission over the internet or electronic storage system is guaranteed to be 100% secure. 166bet cannot warrant the absolute security of data transmitted to or from the platform, and players use the platform at their own risk in this regard.
9.5 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, 166bet will notify affected players as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.
Your Security Responsibility: You are responsible for maintaining the confidentiality of your 166bet login credentials. Use a strong, unique password for your account and never share your username or password with anyone. If you suspect unauthorised access to your account, contact 166bet support immediately at [email protected].
As a player on the 166bet platform, you hold the following rights in relation to your personal data. To exercise any of these rights, submit your request to [email protected] with your registered account details and a description of your request. 166bet will respond within 30 calendar days.
- Right of Access: You have the right to request a copy of all personal data that 166bet holds about you. We will provide this in a clear, structured format.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update some information directly within your account settings.
- Right to Erasure: You have the right to request that 166bet delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that override this right.
- Right to Restrict Processing: You have the right to request that 166bet limits the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being verified.
- Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and to request that it be transferred to another service provider where technically feasible.
- Right to Object: Where 166bet processes your data on the basis of legitimate interests, you have the right to object to that processing. 166bet will cease processing unless there are compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Please note that certain data rights may be subject to limitations where 166bet has a legal obligation to retain or process specific data — for example, transaction records required for anti-money laundering compliance. In such cases, 166bet will explain the limitation when responding to your request.
166bet is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. If you are under 18 years of age, you must not register an account or use the 166bet platform in any way.
If 166bet becomes aware that personal data has been collected from a person under the age of 18 — whether through a registration attempt, a KYC review, or any other means — that account will be immediately suspended and all associated data will be securely deleted without delay.
If you are a parent or guardian and believe that your child has registered an account on 166bet, please contact us immediately at [email protected] with the relevant account details. We will investigate and take prompt action.
By registering on 166bet, you confirm that you are 18 years of age or older. Age verification is required before any withdrawal can be processed. 166bet takes underage gambling prevention seriously and co-operates fully with any legitimate inquiry regarding the age eligibility of a registered player.
12.1 Right to Update. 166bet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players by email or by placing a prominent notice on the platform.
12.2 Effective Date. The effective date at the top of this document indicates when the current version of the Privacy Policy came into force. We encourage you to review this page periodically to stay informed about how 166bet handles your personal data.
12.3 Continued Use as Acceptance. Your continued use of the 166bet platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revision, you should cease using the platform and contact support to request voluntary account closure and data deletion where applicable.
12.4 Version Archive. Previous versions of this Privacy Policy are available upon written request to [email protected]. Please include your registered account email address in any such request.
For all privacy-related inquiries, data subject access requests, or complaints regarding the handling of your personal data by 166bet, please contact our dedicated support team:
Email: [email protected]
Response Time: All data subject requests acknowledged within 48 hours; substantive response within 30 calendar days.
Support Hours: 24 hours a day, 7 days a week, 365 days a year.
Language: English. Requests submitted in other languages will be processed but responses will be issued in English.
When submitting a data-related request, please include your registered account username or email address so that we can locate your record promptly. For identity verification purposes, we may ask you to confirm additional account details before processing sensitive data requests such as erasure or full data exports.
For general platform support — including account issues, deposit and withdrawal queries, and betting disputes — please also reach out to [email protected]. Our team handles all player inquiries through this single contact point to ensure a consistent, documented support experience for every 166bet player in Bangladesh.
166bet is committed to transparency in how we handle your personal information. This Privacy Policy is written in plain English so that every player can understand their rights. If any section is unclear, please reach out to our support team at [email protected] and we will be happy to explain.
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